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Learning Series: An Hour with Group Services

  • ONLINE United States (map)

Join us for An Hour with Group Services on Wednesday, February 15 at 10 a.m. Working behind the scenes, our Group Services team strives to make enrollment, billing and payment processing simple. They also work closely with other internal teams and clients to ensure our members have access to the benefits they need, when they need them.

How to join the meeting:


Click here to join the meeting on your computer or mobile app
Meeting ID: 272 927 713 47
Passcode: TEKMhN

 

Join with a video conferencing device at 425899727@t.plcm.vc
Video Conference ID: 111 128 892 32


Or call in (audio only) +1 952-222-7450,,334173757#
Phone Conference ID: 334 173 757#


Agenda:

  • Overview of Group Services employer group processes

  • How to set autopay

  • How to read your employer group monthly premium invoice

  • Methods to provide enrollments

  • QLE (Qualifying Life Events) 

  • How retroactive additions and terminations work

  • Member roster best practices

  • Q&A


We look forward to seeing you – virtually.

If you have any questions, please contact your assigned HPN/SHL sales representative.