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Workforce Experience Design

  • ONLINE United States (map)

Today’s workforce is at a major inflection point: 41% of workers are considering leaving their current employer, 70% want a hybrid remote-office model in the future, and these workers span 4+ generations with widely different preferences and values. Workers today can impact brand and market performance more than ever before. Employers must actively and thoughtfully evolve how they understand and solve for worker values, needs, and desires, to deliver experiences that differentiate them in the talent market.

Caroline Wilke, VP of HR Transformation at CVS Health and Courtney Sherman, Co-Founder of Deloitte’s Workforce Experience by Design Offer, will share insights on how to shift to a human centered approach to reimagine the workforce experience to tackle some of today’s most pressing workforce challenges: productivity, The Great Resignation, hybrid enablement, etc. They will also discuss how to leverage customer experience design methods to design better workforce experiences, as well as how some technologies and capabilities can better enable prioritized workforce experiences and business outcomes.

In this special webinar, you will hear about:

  • What is workforce experience?

  • The impact that the worker has on today’s enterprise

  • How you can solve workforce experience issues through a human-centered design lens

  • Healthcare workforce experience trends and solutions

    This webinar will cover:

·     What is workforce experience?

·     The impact that the worker has on today's enterprise

·     Healthcare workforce trends and solutions

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